Why can I not Redeem an Access code? It says “email already used”.
Let’s say your examinee is trying to set up their career test by redeeming your access code
They are seeing an error saying “email already used“.
This means they have already taken the career test at CareerFitter.
The system only allows an email to be used one time.
Each client must have their own email.
Their email is also their Username.
When a client’s email is already in our system they login in as a Member.
If they want to retake the test using your Access Code they must use a different email address.